Thank you for choosing TOASTTECH STORE LLC. We are committed to providing quality products and services to ensure your satisfaction. If you are not satisfied with your purchase, please carefully read the following refund terms to understand our policy on returns and exchanges.
Return Conditions
Return Period: You can apply for a return within 30 days of purchase. After 30 days, we will be unable to process your refund request.
Product Condition: Returned products must be in their original condition, unused and undamaged, and must be returned with all original packaging and accessories.
Proof of Purchase: Please ensure you provide proof of purchase, such as an order confirmation email.
How to Apply for a Return
If you meet the return conditions, please follow the steps below to apply for a return:
Contact Customer Service: Contact our customer service team by email at [email protected] or by phone at (857) 788-2689. Please provide your order number and reason for return when contacting us.
Obtain Return Authorization: You will receive a confirmation email containing return authorization and a return address. Please ensure you follow the instructions in the email.
Preparing the Return Package: Pack the product securely along with all original packaging, accessories, and return authorization email to ensure safe transport.
Sending the Return Package: Return the package to the designated address. We recommend choosing a trackable shipping method to ensure delivery.
Exchange Policy: If you wish to exchange a product, please follow the same application process as for returns. Once processed, we will arrange for a new product to be shipped to you.
Refund Processing: Once we receive the returned product and confirm it meets the return conditions, we will process your refund request as soon as possible. Refunds will be returned to the original payment method, and processing time is typically 5 to 10 business days. Please note that the specific refund arrival time may vary depending on bank processing time.
Disclaimer: TOASTTECH STORE LLC reserves the right to modify its refund policy as needed. Any modifications will be communicated to customers via email or website announcement. Please check our refund terms periodically for the latest information.
Thank you for choosing TOASTTECH STORE LLC. We look forward to providing you with the highest quality products and services!